“My people!” Almost any CEO will say this when asked what their most valuable resource is. But it’s not necessarily true.
“The cognitive and emotional energies of my people are my most valuable resource” is a more specific and accurate answer.
The Bad News: loads of this valuable resource are wasted every day in healthcare organizations large and small, and it behooves you to look at where all those wasted energies are going.
Experts agree that fear-based avoidance behaviors, interpersonal conflicts, power struggles, and more, these are the ways the cognitive and emotional energies of your physicians and executives are squandered, a cost “staggering to contemplate.”[i]
Most organizations ignore the adaptive development of their people and provide technical development exclusively.
The Good News: we know how to reclaim these misdirected resources by trending physicians and executives toward the higher levels of adult development.
Attend to the adaptive development of your people.
[i] Harvard Professors Lisa Lahey and Robert Kegan.