Careful! So you think you’re looking at a remedial circumstance because one of your physicians or executives is behaving poorly. Behavioral issues are often developmental needs in disguise.
When dealing with “problematic behavior,” consider instead that you’re dealing with a normal human being who needs support.
No one got up one morning, rubbed their hands together, and said let’s design a healthcare system that precipitates pressure-cooker cultures. But that’s what we’ve got. Many physicians face work environments that compound their professional and personal issues. In other words, they are reacting like the rest of us would if we were in their shoes.
Most remedial coaching engagements involve peeling back the layers until the behaviors make sense, until we see the “why,” the aha moment when we uncover the counterproductive thinking, the wound, or the stressor.
Peak growth occurs when leaders provide optimum levels of challenge with the optimum level of support.[i] Physician turnover is very expensive. Attending to the developmental needs of your physicians and executives can save you a ton of money.
Fern EPC trends physicians and healthcare executives toward higher levels of adult development, which serves them in any context.
[i] From Harvard Professor Robert Kegan.